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id909090
Great Neighbour / Super Voisin

Test.

3 REPLIES 3

@id909090 If the original SIM is undamaged try simply turning off Suspend Service. This assumes you only Suspended Service.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

will13am
Oracle
Oracle

@id909090, unfortunately I do not think you will be able to restore a burned SIM card.  You have deactivated your current SIM card.  SIM cards are use once only.  Your only recourse is to get a new SIM card and apply it to your account. 

Anonymous
Not applicable

@id909090, You will need to get in touch with the moderator team via private message and see if they can re-activate a SIM that you reported lost/stolen.  I am not sure if they can.  You might need to get a new SIM.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

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