I’m advising you that we removed port protection, this is the most frustrating thing I ever did.
There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
Everything's slower these days. I'm at a month now waiting for something out of the states.
Edit: and what gets delivered overnight for free? Or second day? Give it at least a week.
@Mike40999 Instructions for contacting the moderarors were provided earlier in the thread. Sorry, but sim cards often take more than 2 days to arrive. Public Mobile says generally up to 10 business days. Also, please do contact the moderators now to change your PIN. The information that you posted is enough for someone to steal your phone number by moving it to a different carrier.
Log into your self serve account and it is on the top right hand corner.
If you still need to contact a moderator.
Here’s when and how to contact the Moderator Team: