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jas4
Great Neighbour / Super Voisin

why is the phone deciding when and which pictures it will delete?

10 REPLIES 10

darlicious
Mayor / Maire

@jas4 

Sounds like the tech factory reset your phone and if you did not have your data backed up including your photos it's all gone now. So as suggested by @softech check your Google photos and any cloud you may have set up on your phone.

Metal1967
Deputy Mayor / Adjoint au Maire

@softech  Not sure what that means.. ?

@Metal1967 Maybe the tech deleted it by mistake?? Check your Google backup..

jas4
Great Neighbour / Super Voisin

some how a password got set on it and I toke it down to a tech store to have it unlocked,I noticed a couple days later the picture were missing.

jas4
Great Neighbour / Super Voisin

not sure,thought I saw moto-6 pop up a couple times when I tried to get the pictures back.

@jas4 @Motorola .. but what model?

jas4
Great Neighbour / Super Voisin

is there a way to get them back?

jas4
Great Neighbour / Super Voisin

motorola

Metal1967
Deputy Mayor / Adjoint au Maire

@jas4  not a Pm issue…

softech
Oracle
Oracle

@jas4 usually it won't  

 

Maybe it is a setting you enabled by accident?? something about delete pic after you backup to the cloud?

 

or just folder arrangement you have look into?

 

what kind of phone you have?  

But , this  definitely has nothing to do with PM network 

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