So I get a message on Tuesday, Feb. 2nd. 2021, telling me that coverage for customers is changing for selected areas of Winnipeg and Brandon and they may experience reduced voice coverage - (whatever that means?). They also indicate that one must speak to someone to have changes made to your account. I called that number and was put on hold soon after speaking to a Koodoo rep. . Left on hold with no reply for at least 15 minutes, I gave up as I had business elsewhere to attend to. Since I was near a Telus service centre on my trip I decided to stop in to see if they could explain what was going with Public since it is a subsidiary of Telus. I was told that Public network is in indeed being discontinued . I asked if one could keep their service agreement . They said no and I would have to start a new account with Telus or Koodoo without grandfathered terms. Thanks a lot ! I referred four different people to the Public Mobile service and while I appreciate the loyalty credits I did get, I do not appreciate being dumped without proper notice in the form of a veiled and purposely ambiguous message.
