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Another Small Problem/Issue when Transferring from Telus to PubMo

RCO
Great Citizen / Super Citoyen

Because Telus mis-billed a small amount of Long Dist5ance the day I transferred

to PubMo ( they(Telus) have said they will reverse the charges in next few days TY!

 

1 )

I cannot Login to PubMo because my Telus account is still open.

 

2) I also cannot do a change password for PubMo for now

 

Mostly , in the moment just putting it out there for

the more adept techies if the issue comes up again in Future

 

 

My PM service seems to working fine

 

I am pretty sure that when Telus finishes the charge reversal ticket

 

Things will resovle to the Good

 

I will post an update in a Few Days

 

---------------------------------

 

By the way I am hoping at least some of are liking the PubMo

I find PM confusing with pm (personal messages 

 

Cheer 

 

RCO

 

 

 

I am going to wait a few days before making a Ticket

5 REPLIES 5

Handy1
Mayor / Maire

@RCO  Whoo hoo awesome glad you got it figured out 🙂

RCO
Great Citizen / Super Citoyen

Winner Winner Chicken Dinner

 

I am able to sign in 

 

The Main Issue 

 

my own user error LOL

 

I just Love this PubMo that even a non tek like me 

can fumble through

 

Appreciate your Help it did get me on right track 

 

 

Cheer

 

 

RCO
Great Citizen / Super Citoyen

I am just gonna wait a few days 

PubMo service is working fine 

 

I think when Telus closes the ticket

is the issue.

 

 

Cheer

 

RCO
Great Citizen / Super Citoyen

I tried 

 

It didnt work InCog

 

Gave a Bravo for a good quick idea

 

Cheer

Handy1
Mayor / Maire

@RCO  Did you use the same email and password for Telus as public mobile ? This maybe why you having an issue signing in especially if the device has stored email and password .. maybe try again incognito private mode and don’t use stored credentials and type in email and password try again see if that helps … also I do like the PubMo 🙂

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