Self serve issues

[bgrewal87]

Having issues with self serve, 

If I click on view my usage, or view my plan. I get error message, telling me that 

Oh no!
It looks like something went wrong, but don’t panic.

I have tried to log out and log in, tried different computers still the same problem. Any solutions, please help!

Thanks

[BEER]

Make surre that you don't have "Lost Stolen" enabled.

[darlicious]

Basically it needs to reset so leave it a few hours unless you need access. Definetly clear your browser and use secret/ incognito mode. I do this every time I make any account changes. And try again.   That should do it....but if not there's a couple more suggestions.

[jonfirlotte]

I would wait a day, maybe it's on some kind of delay, it's happened to me before and it basically fixed itself. But if it's still not working I would ask the moderator team about it.

[geopublic]

@bgrewal87  Also make sure you have JavaScript and Cookies enabled.

[Dunkman]

@bgrewal87 

Or try incognito mode. Chrome incognito seems to work well with this site. Or more time in between attempts. 

[hairbag1]

Try again in 60mins..sometimes there's so many people on the website that things slow to a crawl.

Welcome to PM.

[tsparkle21]

Try clearing your cache, or as the message suggests, "try again later", like in an hour or two?