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keisha1
Great Neighbour / Super Voisin

My account is locked

I enter the wrong password and my account lock


Accepted Solutions
HALIMACS
Mayor / Maire

Re: My account is locked

@keisha1 

 

Wait 1 hour for the account to reset, clear cache and cookies, open an incognito tab and try again.

 

If you perhaps have forgotten your password, use the "forgot my password" option.

View solution in original post


All Replies
HALIMACS
Mayor / Maire

Re: My account is locked

@keisha1 

 

Wait 1 hour for the account to reset, clear cache and cookies, open an incognito tab and try again.

 

If you perhaps have forgotten your password, use the "forgot my password" option.

View solution in original post

keisha1
Great Neighbour / Super Voisin

Re: My account is locked

thanks

Triguy
Mayor / Maire

Re: My account is locked

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the bubble on the bottom right corner.

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