My account is locked

[keisha1]

I enter the wrong password and my account lock

[HALIMACS · Accepted solution]

@keisha1 

Wait 1 hour for the account to reset, clear cache and cookies, open an incognito tab and try again.

If you perhaps have forgotten your password, use the "forgot my password" option.

[HALIMACS · Accepted solution]

@keisha1 

Wait 1 hour for the account to reset, clear cache and cookies, open an incognito tab and try again.

If you perhaps have forgotten your password, use the "forgot my password" option.

[keisha1]

thanks

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the bubble on the bottom right corner.