12-23-2019 04:18 PM - edited 01-05-2022 08:40 AM
What should I do if I forgot the password of my account, and the email address if no longer for use
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12-23-2019 05:08 PM
The only way to reset a password is by contactimg a moderator by clicking ?, bottom right, and follow instructions.
12-23-2019 04:57 PM
@Fattyjane you need to get in touch with the moderator team to restore access to your account. The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.
12-23-2019 04:20 PM