Can't log into self service account

[Rich000liu]

I purchased public mobile plan a week ago. My phone worked. I got email. But I can't login to self service account.

[dumbdobie1]

Yes Samsung has a very good unlocking service.

[Anonymous]

---

@Cindyaperez wrote:

How a can get the punk code to unblock my SIM card 

---

If you have a Samsung phone then they have a nice service to give you an unlock code. If you've brought your phone over from another Canadian provider then they will give you the unlock code for free. There are fee-based external services that can sell you an unlock code.

Otherwise you'll need to contact the moderators here.

[Cindyaperez]

How a can get the punk code to unblock my SIM card 

[Cindyaperez]

I can get the. Punk code to unblock my sim card

[Cindyaperez]

How a can get the punk code for my sim card

[tzliu]

Before any of mods answers - you may want to try self-registration:  

https://selfserve.publicmobile.ca/self-registration/

I was in similar situation recently (FM promo) - can't log in and cant reset password (no valid email).  This was the answer I received from the mod after two days' waiting.  

[Luddite]

@Rich000liu Confirm email notification of private messages is turn on so you do not miss the deadline for resetting your account.

[ShawnC13]

@Rich000liu, sorry to hear you are having some issues with login

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...