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Mayor / Maire

Re: Account expired


@Smith94 wrote:

There is over 150 dollars on my account but it says the account is expired


If your plan works, ignore it. If it works and your plan less than $150, your plan will renew and message will be gone.

Mayor / Maire

Re: Account expired


@chuck_grady wrote:

As @dabr  says on your other thread, if today is your referral day, relax.  This is the normal process our accounts go through while renewing.

 

If your phone is still working your renewal will complete by morning.


referral day??

Do you mean renewal date?

Mayor / Maire

Re: Account expired

@Smith94  That's normal it always say that just before you're plan is ready to get renewed.

Great Neighbour / Super Voisin

Re: Account expired

Thx

Great Citizen / Super Citoyen

Re: Account expired


@Luddite wrote:

@Smith94 wrote:

There is over 150 dollars on my account but it says the account is expired


If you stay up late enough it will say Suspended; even though it isn't! Robot LOL


I stay up late regularly. Hopefully this is fixed by the time I sign up Smiley LOL

 

Thanks

Mayor / Maire

Re: Account expired


@Ed404 wrote:

@Luddite wrote:

@Smith94 wrote:

There is over 150 dollars on my account but it says the account is expired


If you stay up late enough it will say Suspended; even though it isn't! Robot LOL


I stay up late regularly. Hopefully this is fixed by the time I sign up Smiley LOL

 

Thanks


We've all been hoping this would get fixed because apparently this has been going on for many years as customers who have been with PM for a long time like @srlawren and others have asked PM repeatedly for a fix to this issue.   Unfortunately PM seems to deem it a low priority issue for now.  

Mayor / Maire

Re: Account expired


@Ed404 wrote:


I stay up late regularly. Hopefully this is fixed by the time I sign up Smiley LOL

 

Thanks


@Ed404 if this is important to you, I'd suggest you defer signing up until, say, June 32nd, 2025.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Great Citizen / Super Citoyen

Re: Account expired


@srlawren wrote:


@Ed404 if this is important to you, I'd suggest you defer signing up until, say, June 32nd, 2025.


What lol?

Mayor / Maire

Re: Account expired


@Ed404 wrote:

@srlawren wrote:


@Ed404 if this is important to you, I'd suggest you defer signing up until, say, June 32nd, 2025.


What lol?


@Ed404 in other words:  don't hold your breath.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Re: Account expired


@srlawren wrote:

@Ed404 wrote:


I stay up late regularly. Hopefully this is fixed by the time I sign up Smiley LOL

 

Thanks


@Ed404 if this is important to you, I'd suggest you defer signing up until, say, June 32nd, 2025.


Can turkeys fly yet? They will be able to on that date.  This issue has been there for years and Public Mobile has done nothing about it other than to insert a mesaage saying to ignore the warning.