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Good Citizen / Bon Citoyen

Re: Community Reward

Even without the rewards... I am surprised about the offer... I will enjoy this program and make sure that anyone I know get's to atleast see there offer...

 

SIM card coming by post so even more anxious to fully enjoy everything about this company...

Woohoo!... 

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Good Citizen / Bon Citoyen

Re: Community Reward

Same here Miai .... Never been excited to start my phone plan...

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Great Neighbour / Super Voisin

Re: Community Reward

 
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Mayor / Maire

Re: Community Reward

 @Makaylas98

Hi I bought mins for my phone and put them on but I can’t call no one

-------------------

 

Is your plan active?

When you say "bought mins" do you mean you bought an add-on? If so did you do both steps by adding money into your account and then buying the add-on.

Or do mean you bought a voucher thinking it was minutes?

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Mayor / Maire

Re: Community Reward

Could you please give us more details of what happened to you @Makaylas98?

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Retired Oracle / Oracle Retraité

Re: Community Reward


@Lieux wrote:

Could you please give us more details of what happened to you @Makaylas98?


For anyone wondering about @Makaylas98's blank message, it appears she accidentally typed the message body into the Message Tags box.  The contents read:  "Hi I bought mins for my phone and put them on but I can’t call no one"

 

@Makaylas98, as @Lieux noted, we need more details.  What plan are you on?--I'm guessing the $10/50/50 plan?  What add-on did you purchase exactly?  What does your Account Status and Available Funds balance show when you sign into your self-serve account?  EDIT: also, what happens when you try to call someone?  What is the exact message you hear when you try? 


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
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Mayor / Maire

Re: Community Reward

Yes thanks @srlawren I saw it!!

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Great Citizen / Super Citoyen

Re: Community Reward

Have you contacted a public mobile mod in public mobile online self serve account,they will be best equipped to answer your questions. I hope your issue is resolved quickly,have a nice day.

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Mayor / Maire

Re: Community Reward

And I quoted it in my post in reply.

 

Edit: further to srlawren and lorieux

Thanks @Carld123 🙂

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Deputy Mayor / Adjoint au Maire

Re: Community Reward


@z10user4 wrote:

And I quoted it in my post in reply.


@z10user4

Who are you talking to here..?? Please add this that and the other stop creating confusion...😄