I recently broke my phone, I contacted public mobile via Facebook. They informed me that I am able to take my sim card, put it in a friend's compatible phone and forward all calls using the settings menu. I did this, forwarded it to a calling app I have downloaded on my tablet. IT WORKED😁. and it still works after taking my sim card out of the phone! ... my only issue is that I am not able to do this with my sms😟. In self serve on the public mobile website we are able to view the time, date and numbers of our message history, but it doesn't show what the message says. My idea is a menu option in self serve so we can send and receive sms on a Web browser. And/or an option where we can send and receive sms through email.