Your activation page is extremely slow, I had to fill everything on each page out about 10 times before I made it to the end as each page would hang for 5+ minutes on clicking "proceed" causing me to have to reload. Then I make it to the end, and I simultaneously get a "success! you've activated" and "sorry, we were unable to activate" messages at the same time.
The result is that I cannot activate my SIM again, I did not receive a confirmation email, I cannot log into the account that may or may not have been created, and I don't know if the payment information I provided was used and I've been billed or not.
This is most frustrated I have been in a long, long time and I work in IT. Fix your site. Allow people to actually give you money.