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Sferguson
Good Citizen / Bon Citoyen
since ‎09-07-2016
‎04-15-2024

User Statistics

  • 15 Posts
  • 0 Solutions
  • 23 Bravos Given
  • 4 Bravos Received

User Activity

Data Add-Ons Disappeared

02-27-2024
Hello,I've just realized that my unused data add-ons (holiday bonuses, etc) that had no expiry date have disappeared from my account. I am suspecting that this is because I had switched to an "unlimited" data plan. Now that I am switching to the CAN-...

Legacy Loyalty Rewards Reset after Plan Change

02-06-2023
I was on the 2016 Holiday Promo until I switched to the 35/mo 20GB Promo from Black Friday. My 90 day plan just renewed, and I see that my rewards, specifically my loyalty rewards, have been reset. For my next payment cycle it shows "0" for my loyalt...

Self-serve Portal Login and Password Reset Issues

02-01-2018
I was unable to log into my account (despite being 95% sure I have the correct password), and I'm unable to reset the password as the password reset email is MIA. As a result I'm completely locked out with no options. I see at least one other person ...

Your activation page is garbage

09-07-2016
Your activation page is extremely slow, I had to fill everything on each page out about 10 times before I made it to the end as each page would hang for 5+ minutes on clicking "proceed" causing me to have to reload. Then I make it to the end, and I s...
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