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Luddite
Oracle
Oracle
Status: Not for us

Have noticed several new customers making errors in plan selection, buying add-ons without calling plans, upset with lack of phone support, why doesn't my phone work on PM, etc.

 

These would decline if potential customers were required to complete a questionnaire similar to the one I saw during my Beta wait for a SIM BEFORE getting to the SIM order page.

4 Comments
makkahn28
Mayor / Maire

That's a Great Idea

frozenfile
Good Citizen / Bon Citoyen

That would definetly help many people.

Status changed to: Not for us
Jeremy_M
Retraité / Retired
Retraité / Retired
 
Luddite
Oracle
Oracle

@Jeremy_M Thanks for updating the Ideas. The category is less material than the update. Robot wink

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