Queue status for MOD PMs

[KanataGolfer]

There have been a series of requests for support ticket systems, but what about a simple MOD status page that could include:

1. Number of outstanding PMs not yet read
2. Time/Date that the oldest unread PM was sent
3. Some sort of historical average number of PMs processed per hour or day.

This sort of dashboard would at least allow members to set some expectation of when they will hear back.

[wujianpu]

I really agree this idea, we felt in the dark and panic.

[el56]

That kind of data could be automatically generated (even generated in real-time) by a proper tracking system. Doing such stats manually every day would be quite time consuming.

[KanataGolfer]

It need not be manual, it can be done programmatically with a few simple scripts and will be far more lightweight than a full ticketing system.

[kav2001c]

There should be some sort of queue / status updates

Even if its a simple click on your ticket and see most recent changes

They also need to develop a better way to get tickets

The number of tags for mods in past month have been absurd and I am not at all surprised they have been overwhelmed