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KanataGolfer · 11-18-2016

There have been a series of requests for support ticket systems, but what about a simple MOD status page that could include: Number of outstanding PMs not yet readTime/Date that the oldest unread PM was sentSome sort of historical average number of P...

KanataGolfer · 11-18-2016

Anyone have a sense of how long of a queue of PMs the MODs are dealing with? I have a failed activation with my CC charged and a confirmation email. No access to services with my SIM and no access to self serve. It has been nearly a full day that I ...

KanataGolfer · 11-18-2016

It need not be manual, it can be done programmatically with a few simple scripts and will be far more lightweight than a full ticketing system.

KanataGolfer · 11-18-2016

My sim is active, I can connect to the network, settings show my assigned new number. When I try to do anything, I get a message about no plan for voice or text. Data icon is LTE with an x

KanataGolfer · 11-18-2016

I can't get into self serve. I said as such originally

KanataGolfer · 11-18-2016

I haven't tried as I got all the way through the first time, and got a mixed message after clicking the Activate button right at the end of the 5 or 6 steps. The red text indicated a problem, with black text right below, saying activation and PIN wa...

KanataGolfer · 11-18-2016

Yes, my previous SIM is still fine. Hence, the reason I can be patient. I can only imagine how frustrated others that have ported must be.

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Queue status for MOD PMs

Any idea of the current wait time?

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