I switched nearly a week ago and once I had made sure the service was working (call/text/data) I went to the app store/play store to see if there is a mobile app. To my surprise, all of the other phone companies had a "My Account" app but PM does not.
I believe an app for PM would be extremely beneficial especially because it is a self-serve phone company. This app would allow customers to better understand and access their monthly bills, data usage, account, and rewards right from their phone.
This app could allow the company to get their community more involved by implementing the forums into the app. This would allow for an increase in growth and interaction between customers and ultimately help create PM into the self-sustaining community it wants to be.