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Ramesh
Great Neighbour / Super Voisin

Remote call forwarding can help to redirect calls when the phone is lost or broken!

11 Comments
makkahn28
Mayor / Maire

That's an Excellent Idea.

Kudos to you

chukdefatey
Deputy Mayor / Adjoint au Maire
Wind Mobile is the only Provider I know that let's you do this via there self serve site.
benwarez
Model Citizen / Citoyen Modèle

I use to do CFWD on my phone through phone settings or just dial *67*, if your phone is broken call care if an old customer,  I agree it'll be easy for customer to do it on his selfserve if phone is lost or broken, he can't call care to do it for him, this is an intereting topic to follow on, PM should do something about it instead of sending an email and waiting indefinitely for PM to do it for customer through email away.

Status changed to: Thinking about it
Jeremy_M
Retraité / Retired
Retraité / Retired

@Ramesh

 

Thank you for your idea, we trully appreciate it. Let your fellow community friends and members give their input on your idea as well!Smiley Wink

Charanth182
Model Citizen / Citoyen Modèle

<removed>

Luddite
Oracle
Oracle

Since receiving a new sim takes some time, customers who damage their current one need a way to get calls asap. What if they could forward calls by logging into their account rather than doing it from their phone?

 

That way they could go to a kiosk somewhere and get pay as you go sim to tie them over; i.e. forward their PM # to their temporary service.

 

Thanks to chukdefatey for noting this idea was already on the board. 

sincindy
Great Neighbour / Super Voisin
I was just about to post this same thing. Was hoping I could find a solution on the community board. I will try calling customer service.
360smt
New in Town / Nouveau en Ville

My phone is not working.  how do I call forward my number?

Luddite
Oracle
Oracle
As far as we know this feature is not available.
lostinspace
Great Citizen / Super Citoyen

Call forwarding feature via web is really important specially considering PM is self serve based provider. It should be implimented as soon as possible. Specially when people are not in the country and they are still paying for their services to PM, least they have the option to get their calls and messages to diverted to known number if they had access to internet.

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