There is currently no clear f⃥o⃥r⃥u⃥m⃥ board or area where users can leave their "Feedback" or "Suggestions". I assume when the Public Mobile Community Forum was being planned, that one of the objectives of Public Mobile was to encourage its' customers to provide this type of valuable insight??
Another community member helped point me to this "Public Lab" f⃥o⃥r⃥u⃥m⃥ board. He suggested that perhaps this was the best area to leave generic feedback; although he wasn't sure (...and neither am I).
From the "Public Lab" Announcements:
A few comments and impressions regarding the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board:
IMHO, "Public Lab" does not mean anything (...so is it the best suited name?)
After reading the "Public Lab" Announcements above and exploring the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board, my impression is that it's intended more as an area for collaborative brainstorming or group-thinking on big and new proposed concepts and ideas.
As it is currently set-up, I do not feel encouraged to leave generic feedback; it just does not seem the intended purpose of the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board. ➤ In fact, in the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board you cannot just start a "New Message" (new thread) as you can in all the other f⃥o⃥r⃥u⃥m⃥s⃥ boards; rather you have to start a "New Idea" (...from your 'Idea Exchange Dashboard' nonetheless!!).
Perhaps rather than create a new and separate "Feedback & Suggestions" f⃥o⃥r⃥u⃥m⃥ board, you might instead encourage and steer your customers to post their 'everyday-type' comments and feedback here in the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board as well?
And, while admittedly I'm not entirely clear on the current purpose of the "Public Lab" f⃥o⃥r⃥u⃥m⃥ board, nevertheless in keeping with the K.I.S.S. rule, I suggest re-naming the f⃥o⃥r⃥u⃥m⃥ board to better reflect it's intended purpose (i.e. incorporate words such as "new", "ideas" or "concepts" into the f⃥o⃥r⃥u⃥m⃥ board title; or even "feedback" or "suggestions" if applicable). Here are some ideas (with & without using the current "Public Lab" label):