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Good Citizen / Bon Citoyen

Plan and Add-Ons page broken

I would like to check out some add-ons, but the "Plans and Add-Ons" page in self serve is broken. When navigating to it, I get the error "Oh no! It looks like something went wrong, but don’t panic." Is there another working page or will this be back soon?

Deputy Mayor / Adjoint au Maire

Re: Plan and Add-Ons page broken


@hitomi wrote:

I would like to check out some add-ons, but the "Plans and Add-Ons" page in self serve is broken. When navigating to it, I get the error "Oh no! It looks like something went wrong, but don’t panic." Is there another working page or will this be back soon?


Log out of Self-Serve. Try clearing your browser cache and retry using incognito mode.

GR
Deputy Mayor / Adjoint au Maire

Re: Plan and Add-Ons page broken

@hitomi sometimes the website is too busy and something doesn't work for a bit,   just try what @LovesToPM said and if it still doesn't work wait an hour or so and try again! 

Good Citizen / Bon Citoyen

Re: Plan and Add-Ons page broken

Thanks @LovesToPM and @GR! I tried incognito in a browser I rarely use and it worked.