09-29-2018 07:23 PM - edited 01-05-2022 01:58 AM
I do not have data, Even I can not to get and data ad on I already paid. What I have to do.?
I can not to get acces to my account, My e mail is not reconized.
10-03-2018 11:45 AM
Hi @cristy01,
We've responded to your private message. Please check your inbox.
Best,
Syed
10-01-2018 12:19 PM
Are you on a Legacy or Pioneer plan? If yes, please dial 611 for assistance.
10-01-2018 12:04 PM
It is not activation, my phones was working well before, PM took maney and No service
09-30-2018 06:52 PM
My phones has been working since many years ago. This info does not helps
09-30-2018 06:49 PM
1st. I can not to create a account.
2. It said my phone is alreded registered
3. It does reconized my emaL
I can not do anything thru this
09-30-2018 12:12 AM
@cristy01, how about giving this knowledge base a quick review. It covers a few things that need to be done after initial activation to get the data working. This assumes that the plan has been properly set up and has data.
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Activate/ta-p/251824
09-29-2018 07:50 PM - edited 09-29-2018 07:53 PM
Hi, are you a new customer?
Did you set up your Apn setting? What phone are you using? There is good info in this thread https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Activate/ta-p/251824
Did you sign up in a store or by your self if in store you need to create an account. https://selfserve.publicmobile.ca/
