03-09-2019 10:04 AM - edited 01-05-2022 03:38 AM
I have recently registered in the $30 per 30 Days promotional plan that includes: -
I have also initiated “auto top up” by providing my credit card info that gives me a discount of $10/month for 6 months.
My questions are: — (1) If I cancel the “auto top up” and if I let my account go to suspension for two months would my plan benefits be cancelled ? I do realize that after 90 days of non-payment my account would be deactivated.
(2) If after two months I again set up "auto top up" would I again receive the 1 GB data and $10 discount?
Solved! Go to Solution.
03-09-2019 12:28 PM
@BEER I asked a similar question a while back. This was the answer I received.
an interesting question was asked in the forum the other day.
if someone is on auto pay with one of the +500mb bonus or 10 bonus and they enable lost stolen mode will that affect either of the bonus thinking specifically:
- using the lost stolen trick
- if there was an autopay /renewal failure
- this seems to be a common suggestion used by many when account issues are encuntered
- enabling lost stolen mode to bypass a renewal (ie going on vacation for a month)
If the recurring $10 credit is done by the system during the window when their phone is registered as lost/stolen, it will not be applied. When they resume service they will be eligible once again.
03-09-2019 10:23 AM - edited 03-09-2019 10:24 AM
hairbag1's answer is probably better. I was concluding that you were focused on the $10.
No you don't lose your plan. If that's the 500+500 promo plan you could possibly lose the extra 500 due to it being a promo plan depending on whether they decide to stop offering the bonus 500.
You would lose the $10 credit though.
Edit: Put it back @hairbag1 🙂 I certainly may have after I read YOUR post.
03-09-2019 10:16 AM - edited 03-09-2019 10:19 AM
I must have misunderstood the question. My appologys.
03-09-2019 10:15 AM