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scott1
Good Citizen / Bon Citoyen

I'm on a data plan .. so why can i buy talk mins if I can't use them ?

 

Accepted Solutions
Dunkman
Oracle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

@scott1 

Unfortunately, you need a talk feature to get addional long distance talk minutes.  It is in the terms and conditions.

 

Add-Ons are available for use only with an active plan. Long distance Add-Ons require a monthly talk feature on the rate plan.

 

PM website is fairly basic.  I guess that it still let you buy the add on even though you can't use it.   

 

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All Replies
bravo_md
Model Citizen / Citoyen Modèle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

What the heck are you trying to ask??   

Dunkman
Oracle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

@scott1 

Unfortunately, you need a talk feature to get addional long distance talk minutes.  It is in the terms and conditions.

 

Add-Ons are available for use only with an active plan. Long distance Add-Ons require a monthly talk feature on the rate plan.

 

PM website is fairly basic.  I guess that it still let you buy the add on even though you can't use it.   

 

View solution in original post

will13am
Oracle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

@scott1 , from what I understand the calling add-ons are intended to be an add-on that augment included minutes.  If you have no minutes in the plan, then you can't get the purchase the extra minutes.

scott1
Good Citizen / Bon Citoyen

Couldn't restart my same plan scam glitch in the system scam

I was on a 8.5 gig with talk and text ..  ran out of gigs so I tryed to renew my plan .. had enough money .. didnt work twice so i had to get a diffrent plan .. only one good enough is data only for the amount of gigs i need .. so i bought add on talk .. but you cant use add on talk if you dont have it on your plan .. scam .. took my money .. i cant use it ... scam scam scam .. fix your glitches  public mobile.. yes pleural as In I just found many glitches in your system .. non refundable pfft scam

scott1
Good Citizen / Bon Citoyen

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

So why can i buy them if I can't use them ?.. scam 

bravo_md
Model Citizen / Citoyen Modèle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

I knew it from the tone of your original question.      Bad news.

scott1
Good Citizen / Bon Citoyen

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

Yup .. glitch in the system .. scam 

Scam scam scam 

Master2000
Model Citizen / Citoyen Modèle

Re: I'm on a data plan .. so why can i buy talk mins if I can't use them ?

None of talk add-on can be use with “DATA Only” plan. But add-on (except US roaming) never expire. They will stay if you change plan and also if your account is suspended less than 90 days. You will be able to use it in future if you change for a plan with talk.

Psygineer
Deputy Mayor / Adjoint au Maire

Re: Couldn't restart my same plan scam glitch in the system scam


@scott1 wrote:

I was on a 8.5 gig with talk and text ..  ran out of gigs so I tryed to renew my plan .. had enough money .. didnt work twice so i had to get a diffrent plan .. only one good enough is data only for the amount of gigs i need .. so i bought add on talk .. but you cant use add on talk if you dont have it on your plan .. scam .. took my money .. i cant use it ... scam scam scam .. fix your glitches  public mobile.. yes pleural as In I just found many glitches in your system .. non refundable pfft scam


You can't change to a plan you are already on. When you "paid again" you were just topping up the account. You made a mistake, it isn't a scam. Sounds like you tried to top up your plan twice, then randomly decided to change to a new plan (which throws away anything remaining on your current plan). I'm afraid no matter how many times I read this, I don't see the scam they pulled. If you don't understand something, the forums here are happy to try to help you with suggestions. It's much better to ask first than to randomly change plans a bunch of times and costing yourself money for no reason.

At this point all you can do is hit the envelope on the upper right and send a ticket to the moderators. They may be able to help you, although, they are under no obligation to refund you, they will sometimes take pitty on people who are obviously confused. Just try to be nice when you message and avoid spamming the word scam when it was your own fault entirely for acting so rashly.

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