cancel
Showing results for 
Search instead for 
Did you mean: 

Can not make any calls

hpepper
Great Neighbour / Super Voisin

Anytime I try to make a local call I am told I need a long distance add on to complete the call. Pease help!!

4 REPLIES 4


@chukdefatey wrote:

@hpepper wrote:

Anytime I try to make a local call I am told I need a long distance add on to complete the call. Pease help!!


If you haven't run out of minutes then just manually dial the 10 digit number with a plus sign in front of it followed by 1. Example: +1-AAA-BBB-CCCC


Yes...it just does that if you don't put a 1 in front of the number. Almost everyone has Canada wide minutes so no calls are long distance they're just in Canada .

chukdefatey
Deputy Mayor / Adjoint au Maire

@hpepper wrote:

Anytime I try to make a local call I am told I need a long distance add on to complete the call. Pease help!!


If you haven't run out of minutes then just manually dial the 10 digit number with a plus sign in front of it followed by 1. Example: +1-AAA-BBB-CCCC

kselmak
Mayor / Maire

Did you run out of minutes?

What is the status of your account when you log in

ChuckYeah
Mayor / Maire

What plan are you on? Did you just sign up? Or was your calling working and then stopped?

Need Help? Let's chat.