01-15-2020 02:59 PM - edited 01-05-2022 10:20 AM
On Dec 27 and Dec 30, I was charged for $25.76 and $ 28.00, respectively. But I did not see these amount in the transaction history. Could you please let me know what the payment is for.
Thank you.
Henry
01-19-2020 05:08 AM
@HENRYLAM The amounts do reflect $23+12%tax and $25+12%tax.
01-15-2020 03:04 PM
@HENRYLAM wrote:On Dec 27 and Dec 30, I was charged for $25.76 and $ 28.00, respectively. But I did not see these amount in the transaction history. Could you please let me know what the payment is for.
Thank you.
Henry
If the charges were from Public Mobile, is it possible your card (or account) is signed-up on another PM account?
01-15-2020 03:03 PM
@HENRYLAM wrote:On Dec 27 and Dec 30, I was charged for $25.76 and $ 28.00, respectively. But I did not see these amount in the transaction history. Could you please let me know what the payment is for.
Thank you.
Henry
@HENRYLAM ask for moderator's support: click the "?" in lower right side of the page, type "contact moderator", and follow directions. OR send a message to the moderators: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-15-2020 03:03 PM
@HENRYLAM If its not in your transaction history, I don't think there is much we can do for you here. You'll have to get @CS_Agent help.
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