09-05-2019 10:29 AM - edited 01-05-2022 08:47 AM
My account says I am owing $13 but I am not sure why or what for. my payment history says I paid $25 for the account already.
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09-05-2019 03:46 PM - edited 09-05-2019 03:47 PM
Yeah, if your phone is working now. Relax. From this it looks like your card is working and your plan will be $13 next month. Welcome to PM.
09-05-2019 10:33 AM
@Vetiver wrote:My account says I am owing $13 but I am not sure why or what for. my payment history says I paid $25 for the account already.
Your $12 is made up of a $10 credit and $2 autopay. Your plan is $25. It's telling you that before any other rewards might be applied, you'll need to pay an additional $13 at your next renewal the end of this month.
09-05-2019 10:32 AM - edited 09-05-2019 10:33 AM
@Vetiver hi that is just telling you that you owe 13 for your next bill on the 28th dont worry you are paid up now