Double Payment

[Blain705]

Hey I paid my bill on the 16th and you guys took out a second payment yesterday! I need to know how to fix this because now my account is in the negative

[jonfirlotte]

Ask the moderator team about this, they may be able to reverse the charge.

[computergeek541]

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@Jackhyf63 wrote:

@Blain705 Please contact the moderator team to get this double payment sorted out.  The moderator team can be reached via private message using this link. 

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Before replying, pelase take a second to read through the threads to avoid repetition. This same thing was stated nearly 6 hours earlier.

[Jackhyf63]

@Blain705 Please contact the moderator team to get this double payment sorted out.  The moderator team can be reached via private message using this link. 

[Dunkman]

@Blain705 

Is your plan active/working?  Did you recently change plans?

Maybe a screenshot of your payment history may provide more information.  Omit any personal information. 

[Triguy]

Did you make a manual payment (top up) ?  

If you still have problems then you may need to contact a moderator.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437