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Pipcan
Good Citizen / Bon Citoyen

Auto Pay

In prior months my account would show “Available Funds $2.00”. Currently, it is not showing that although Auto Pay is shown to be activated.  Is this a problem?


Accepted Solutions
HALIMACS
Mayor / Maire

Re: Auto Pay

@Pipcan 

 

So long as you have this showing, your good to go:

 

HALIMACS_0-1616250382423.png

 

To confirm which of your rewards are going to be allocated toward your next renewal, select My Rewards, then click the right facing triangle before "Total reward earned", to see this:

 

HALIMACS_0-1616251873298.png

 

 

View solution in original post


All Replies
hTideGnow
Mayor / Maire

Re: Auto Pay

If you meant the $2 from AutoPay, then you should see it under My Rewards.

 

Available fund show ing $0 is ok.  It means current there is no fund on your account.   In the next pay cycle, it will take $plan - $2 - $(other rewards).

z10user4
Mayor / Maire

Re: Auto Pay

 @Pipcan : As long as you're getting it one way or another that's fine. If it keeps switching around the timing then it'll only mess up your payment amount.

HALIMACS
Mayor / Maire

Re: Auto Pay

@Pipcan 

 

So long as you have this showing, your good to go:

 

HALIMACS_0-1616250382423.png

 

To confirm which of your rewards are going to be allocated toward your next renewal, select My Rewards, then click the right facing triangle before "Total reward earned", to see this:

 

HALIMACS_0-1616251873298.png

 

 

View solution in original post

Pipcan
Good Citizen / Bon Citoyen

Re: Auto Pay

Ah yes, I see! Thanks

HALIMACS
Mayor / Maire

Re: Auto Pay

@Pipcan 

 

The $2.00 you might have seen in your Available Funds could have been the reward displaying for the first month of service as it doesn't get applied to the account until the 1st renewal after 30 days.   (thus on the 1st renewal, those who have auto-pay from activation will see 2 x $2.00 auto-pay rewards applied)

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