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The Oracle Program and Team

Updated on June 1, 2018


Oracles are our Community support superheroes, and in this article you will learn:

  • What it means to be an Oracle.
  • What the Oracle Program benefits are.
  • How to become an Oracle.
  • Our current Oracle Team.


What Does It Mean To Be an Oracle?


The Oracles are a small group of Community members who have extensive knowledge about all things Public Mobile, and are passionate about making the Community a better place by helping our members. Oracles have used their knowledge to make a positive impact in the Community, by being helpful and providing constructive solutions and ideals, and their reward is legendary status—we view them as part tech wizard, part boy/girl scout, and part Jedi master.


You can always ask an Oracle for help with any problem, but please remember that they’re customers like you, and not Public Mobile employees.


The Oracle Program


What are the benefits of being an Oracle?


Being an Oracle has some pretty sweet perks:

  • Access to new Community features, and the exclusive Oracle group.
  • A welcome package filled with unique swag and cool goodies!
  • Being the first to know about official Public Mobile news.
  • Sneak-peeks at new Public Mobile projects and initiatives.
  • The respect and admiration of the Community.
  • And last, but not least, a $20 Community Reward every 30 days!


How to become an Oracle


The first step in becoming an Oracle is to create a Community account and start getting involved. This means asking and answering questions, offering solutions, and giving Bravos to helpful members. Every three months, we take a look at the Community’s most active members and consider them for the Oracle program.


Here’s some tips to help you stand out and get noticed:

  • High quality content is far more important than high quantity.
  • Give constructive feedback to Public Mobile, because we appreciate that.
  • Finally, maintain a positive attitude towards others.


Note that Public Mobile employees are not eligible to join the Oracle team.


How long do you stay an Oracle and can Oracles lose their status?


  • When we look for new Oracles, we also review our current team.
  • The title ‘Oracle’ is one to aspire to: only a chosen few earn the right to use it. Oracles retain their status by keeping up their great work, producing high quality content, and staying positive and helpful in the Community.
  • The number of posts, Bravos, and Accepted Solutions help us determine if Oracles have been supporting the Community.
  • Oracles also need to follow the same Community Terms of Service as all other members, or their status will be revoked.


Meet Our Oracle Team


Here’s our current lineup of Oracles:

Let’s get to know each of them a little better!




If magic makes you a magician, then logic makes Luddite a “logician”. Dr. Luddite (yup, he has a PhD) likes to discuss the question “Is the glass half empty or half full?” While we think that full is always better, be ready to discuss. If you’re chatting with Luddite, he’s probably sitting fireside in his study with a glass of Riesling, snacking on roasted nuts, and listening to Elton John. He would tell you that if he could have lunch with any historical figure, it would be Winston Churchill.

“To improve is to change; to be perfect is to change often.”




Rockdaddy22 loves the Public Mobile Community because he loves helping others and sharing his knowledge about phones and how they work. He also has a strong appreciation for the Public Mobile moderators, and all the work that they do! Aside from his Community involvement, Rockdaddy22 likes to watch movies, collect coins, and is a big fan of the Toronto Raptors.






NDesai is an IT whiz! After years of work experience and a strong passion for what he does, he has a wide breadth of IT knowledge including computer hardware/ software, networking, programming, web development, wireless and security. As a result, he has a hard time going anywhere without his computer and phone. I’m sure many of you can relate, right? NDesai is also an avid Vancouver Canucks and New England Patriots Fan.




Meet imm1304. He considers himself a student of life and is on a journey to see the world. We think he’s doing pretty well so far considering he’s already visited 37 countries!  When he’s not out trotting the globe or busy studying to become a Trauma Surgeon, imm1304 is all about sports. He’s a cricket buff and a big fan of the Toronto Raptors and Toronto Blue Jays. If he could have lunch with one person, dead or alive, imm1304 would pull out his heavily customized LG G4 to give Sigmund Freud a call.

“Sometimes a cigar is just a cigar...”




One of ShawnC13’s favourite pastimes is cycling. Impressively, he has completed the Ride to Conquer Cancer, an intense 2 day cycling event where he biked 250 KM! 2017 marked the event’s 10th year anniversary and the team hopes to celebrate this milestone by raising $100M. Want advice from ShawnC13? You may be able to bribe him with Peanut M&Ms…




Will13am describes himself as a tinkerer and likes getting his hands dirty with all things mechanical and tech. These days he’s been collecting lots of tech toys, but one thing he would like to get back into is fixing and working with old cars. He also wants to take up travelling. As he said, “you know, the lost decade with kids” kind of got in the way of doing that. If you have any recommendations on where to go next, I’m sure he would be all ears!



Didn't know Mr P has a PhD ... thats cool. 


Nice Bio's. When do we see some for the Mods and you mr boss man Jeremy?


@Chaos_Scorpio Good one! We will have to start working on them Smiley Happy



Thanks for sharing details about Oracle all of them are heroes of pm community forum and huge contributions as well 


Thanks for sharing...Let us know wheres helping.


Great article @Jeremy_M.  Thanks to the Oracles for sharing a bit about themselves and thanks for all they do to make this community fantastic.


Congratulations to all!


Best thing I have read all week. Thank you folks 


Thank you all oracles for all your help and support here in the community. 


I think it's a great idea to have a little background story about the people you message for help, it makes it a bit more personal, and many times you share personal information with them, so trust is important, it's an added touch that is needed in a forum that replaces the old customer service by phone model.



very interesting to know about the ppl that we see often here.


Awesome post.


Why didn't you ask if @srlawren lives in a van down by the river?


(I miss Chris Farley too man!)


@pakmode I'll have plenty of time for that, when I'm a van....DOWN BY THE RIVER!!



Lol.  Love it.