Where is my 1 GB extra on my $50 plan???

[ajmurphy11]

Where is my 1 GB extra on my $50 plan? I signed up last week and when i signed up there was a extra 1 gb promotion available for 8.5 gb plus 1GB extra per month or 9.5 GBS monthly. 

On my account it was never added?

Data & Add-Ons Amount Used

$0 Free Holiday Giveaway: 1GB Add-on

0  /  1024 MB

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

0  /  400 MIN

8.5GB at 3G Speed

xxxx.xx  /  8704 MB

[computergeek541]

---

@ajmurphy11 wrote:

Data & Add-Ons Amount Used

$0 Free Holiday Giveaway: 1GB Add-on

0  /  1024 MB

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

0  /  400 MIN

8.5GB at 3G Speed

xxxx.xx  /  8704 MB

---

In addition to the possible 10 business day wait, it's also possible that the 1GB recurring bonus won't get listed under My Data & Add-Ons.  For some previous offers, these bonus data amounts get shown under My Promotions.

[Triguy]

It can take 10 business days to be added.

eligible customers will receive 1 GB of bonus data within 10 business days of activation

[termimaytor]

Maybe it will take a couple more days to show up. However... do you remember if you selected the 1GB promo under add ons when signing up last week when you were selecting your plan? 

[LovesToPM]

@ajmurphy11   If you meet the eligibility requirements, your bonus data is on it's way.

• Eligible customers will receive 1 GB of bonus data within 10 business days of activation
• Starting in the second month, 1 GB of data will be added to your monthly plan and will be received upon renewal

More info available here:  https://productioncommunity.publicmobile.ca/t5/Announcements/Flash-SALE-Activate-on-a-35-mo-plan-amp...

[mima]

I think they said it will take a week or so to kick in the first time and then will be showing regularly

[Anonymous]

---

@ajmurphy11 wrote:

Where is my 1 GB extra on my $50 plan? I signed up last week and when i signed up there was a extra 1 gb promotion available for 8.5 gb plus 1GB extra per month or 9.5 GBS monthly. 

On my account it was never added?

Data & Add-Ons Amount Used

$0 Free Holiday Giveaway: 1GB Add-on

0  /  1024 MB

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

0  /  400 MIN

8.5GB at 3G Speed

xxxx.xx  /  8704 MB

---

Can you check in the Plan Details? I think it's in there under promos.