Porting issue

[fxhimk]

What would I do if I am unable to port my number from a nother provider (in this case Koodo).

[RosieR]

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@computergeek541 wrote:

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@fxhimk wrote:

Call your old provider and remove the lock they have on the account then try porting the number again.

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That's not how to earn rewards. I've unmarked the self solution.

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lol

[computergeek541]

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@fxhimk wrote:

Call your old provider and remove the lock they have on the account then try porting the number again.

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That's not how to earn rewards. I've unmarked the self solution.

[cellphoneuser1 · Accepted solution]

@fxhimk If you're having trouble or didn't do it when you activated, go to site https://publicmobile.ca.ada.support/chat then type port request.

[fxhimk]

Call your old provider and remove the lock they have on the account then try porting the number again.