Hi! I just joined PM from Rogers. Rogers texted me to confirm my transfer and I responded yes. However, I received a text from PM saying: Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided.
This was almost two hours ago and I have not received any call. Any direction on what to do next?
Thank you!
