cancel
Showing results for 
Search instead for 
Did you mean: 

Porting from a landline problems

EricW
Great Neighbour / Super Voisin

I just ported a landline number and I can get texts and calls from my wife’s cell who is also on Public mobile, but everyone else’s texts and calls go to the old landline. The landline number was from tech savvy. I did the port and activation yesterday. Is it just a matter of waiting a couple days for the tech savvy account to close or do I need to call tech savvy?

3 REPLIES 3

Triguy
Mayor / Maire

When you transfer a landline number, the process can take up to 3 business days. When your number transfer is complete, you will receive a confirmation text message.

@EricW  in the meantime you can add the TextNow app and use it over WiFi to make/ receive/ send calls and texts within Canada and to and from the US for free.  Stay safe. 

Luddite
Oracle
Oracle

Allow 2 weeks of dual service; landlines and voip are the slowest to transfer.

DO NOT close your teksavvy account; they should do that once the transfer has finished but keep an eye on your credit card just in case.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Need Help? Let's chat.