01-07-2020 07:03 PM - edited 01-05-2022 08:55 AM
getting this error:Sorry, we are unable to verify your card at this time
Did contact MasterCard, there is no block or no reject on their end
Solved! Go to Solution.
01-09-2020 08:08 AM
the cache, incognito or other browser ended up not working. The @Moderator_Team completed the process for me. I am now an active user ! thanks
01-08-2020 11:28 PM
@wangce2007 wrote:Try putting the credit card number slowly or maybe it’s the address that doesn’t match
That was already mentioned more than a day ago. Since you're new, please try to avoid repeating others because it tends to just make the threads unecessarily longer and harder for people to find answers.
01-08-2020 09:55 PM
Try putting the credit card number slowly or maybe it’s the address that doesn’t match
01-07-2020 07:55 PM
If you tried too many times your card may be flagged, if it doesn't go again ( recommended clear cashe and use incognito mode) contact moderators by clicking the questing mark in the little bubble at the bottom right and ask Simon for human.
Cheers
01-07-2020 07:18 PM
will try later . thanks
01-07-2020 07:18 PM
01-07-2020 07:17 PM - edited 01-07-2020 07:18 PM
01-07-2020 07:14 PM
i did contact, they dont even see the transaction coming into their system. So this is not a master card issue
01-07-2020 07:13 PM
I have tried 10 different ways, I have my credit card details in front of me and it match 100%
I am not using the apt #
I am using a 6 character postal code with no space
and not using any special character
01-07-2020 07:07 PM
@jpett Your address must match the billing address of the credit card exactly. Don't use the Apt. #/Unit # field. Use a 6 character postal code (X1X1X1), no space. Don't use special characters like # or &.
01-07-2020 07:06 PM
@jpett wrote:getting this error:Sorry, we are unable to verify your card at this time
Did contact MasterCard, there is no block or no reject on their end
Can you try another browser/device/credit card?