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the cache, incognito or other browser ended up not working. The @Moderator_Team completed the process for me. I am now an active user ! thanks

will try later . thanks

i did contact, they dont even see the transaction coming into their system. So this is not a master card issue

I have tried 10 different ways, I have my credit card details in front of me and it match 100% I am not using the apt #I am using a 6 character postal code with no spaceand not using any special character