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David01
Great Citizen / Super Citoyen

Re: Extra charges on my credit card

I used to have auto pay set up, but abandoned it more recently. Reason being my plan renewal date is too close to when my statement is printed. If my plan renewed a day or two early, which it has, it would sneak on to my statement, meaning I'd have to pay 2 months at once. I find it better to just buy the vouchers. 

Tags (2)
terminator101ca
Good Citizen / Bon Citoyen

Re: Extra charges on my credit card

I might have to rethink it as well @David01. I never had any issues before to be honest, and an extra 6$ off seems enticing.

JRW
Good Citizen / Bon Citoyen

Re: Extra charges on my credit card

Again, I have been charged an extra charge on my credit card. Same as last credit card statement with both extra charges coming one week after. I contacted PM via @Moderator_Team and was told it would be taken care of and the extra charges would be reversed. I have not received my credit for the original overcharging and have been charged again the same extra amount. No sign of this payment being made on my payment history...please help!! 

 

JRW

terminator101ca
Good Citizen / Bon Citoyen

Re: Extra charges on my credit card

Oh man, I might have to remove my prepayment option. This is turning into a huge pita ...hope you get it worked out . I received my erroneously charged amount as a credit on my account( I would have liked a refund to cc but I wasn't given a choice). 

Mitch1
Good Citizen / Bon Citoyen

Re: Extra charges on my credit card

This has happened to me twice , I reported it to mastercard fraud. Too many posts about this to be a mistake

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