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Great Neighbour / Super Voisin

Cellular data set up

Hi

i am having issue to set the data up as a new customer

i have an iPhone 6 

i did:

-settings

- cellular

-cellular data network but I don’t see the long menu where I can enter all the infos. See pic

2792C57C-50E2-460C-8C26-1A28EA3A9058.png

 

It says personnal hotspot but I am not. 

I know the apn is my old one but my point is that I don’t see the full menu. 

🙏 thank you so much for your help

Deputy Mayor / Adjoint au Maire

Re: Cellular data set up

GR
Deputy Mayor / Adjoint au Maire

Re: Cellular data set up

@Troispuces iphone usually sets themselves! Restart it and then try to open something on safari 

Mayor / Maire

Re: Cellular data set up

@Troispuces 

Usually with iphones (I have an iphone 6 also), the set up is automatic.  No need to adjust APN Settings.  Does calling and text work?  

 

Might want to try network reset.  Or connect your iPhone to itunes on your computer and follow the instructions.  

Great Neighbour / Super Voisin

Re: Cellular data set up

Thank you but I know this link! What I am saying is that I can’t do step 2 as I don’t see that menu

Great Neighbour / Super Voisin

Re: Cellular data set up

So Easy lol. Thank you so much!  Can’t believe that it’s not mentioned!! 

Deputy Mayor / Adjoint au Maire

Re: Cellular data set up

@Troispuces When you go under Settings-->Network Selection, select Automatic to ON. 

If you turn off your wifi and turn on your cellular data, see what happens.