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Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Hello again,

I tried to put the number above into the Messaging Ap phone number but that didn't work.

I disabled and then enabled the app and tat didn't work either.

I looked onlne for te place to change the SMC setting for the zenfone but that just said change it in te messaging app and there is no "messaging center" in the app.

 

hmm,

 

Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Try this Messaging=>Settings=>Text(SMS) Messages=> SMSC Setting. Then input 16475800172
Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Thank you for the reply.
I tried using the settings, default messaging app and the Google messenger app and no where in any if them can I see or get to an SMSC settings or even an SMS setting.
I even went to the Asus site and got the manual to try and figure out how to get to the SMSC settings area but couldn't find it there.
I also tried to figure out how to get to the "secret Android number posted earlier in this thread and couldn't figure out how to do that to see if that worked.
Maybe it is the phone jtself. Although sms/texting worked perfectly on my old carrier yesterday.
Thanks k you again for your suggestion!
😁
I will keep looking to see if j can find it.
Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Hello and thank you again. I now have sms messaging.
I went there and that helped. But what really helped I think was to delete the Google messenger app. I went back to the original Asus messaging app and was able to get into the SMS setting where the PM number was already entered.
Deleting the Google messenger and using the original sms app is allowing me to send texts.
I prefer the Google messenger but I more orefer to be able to text people.
Thank you again Vernonli! I do appreciate the help.
Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Hi there,

 

I have public mobile since yesterday, I ported my number from wind and everything was working fine. Or that was what I thought, because today I realized that I am not receiving any SMS. I can send them, make calls and data works fine. I have a Nokia 650 Windows phone and the message center number is +16475800172

 

Any idea?

 

Thanks

 

Mayor / Maire

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine


alexir wrote:

I have public mobile since yesterday, I ported my number from wind and everything was working fine. Or that was what I thought, because today I realized that I am not receiving any SMS. I can send them, make calls and data works fine. I have a Nokia 650 Windows phone and the message center number is +16475800172



The SMSC setting has no affect on incoming text messages. It could be set incorrectly and you'd still receive your text messages.  The SMSC only needs to be set properly for outgoing text messages.

 

Make sure you notifications for incoming text messages isn't someone disabled.  Other than that, you're probably looking at a network issue/something on the Public Mobile end as being the issue. It could also be a number porting issue.

Good Citizen / Bon Citoyen

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine

Hello,

It sounds like my problem. 

I tried everything and there was nothing I could do on my end. 

I decided that the only thing that could be wrong, after I checked and re-checked, my SMS, SMCS and other settings. For example, is the APN set correctly, is the number for SMS on the SIM set correctly?

Both of those settings can be found on this forum. 

Afterwards I sent a provste message to the Mods. They quickly responded with a request for my Chatr account number. When I ported I inputted the number, my user name and my PIN from Chatr, but without my account number the port didn't go all the way through. 

I would suggest you get your account number from Wind, and send a privste mesage to a Mod and ask them to look into it.

Once I gave them my account number the port went through in about 45 minutes and I have been a happy comper since.

Good luck and take care and rest assured it is likely not your fault and you need some help from a PM mod.

 

 

Mayor / Maire

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine


Stroz wrote:

I tried everything and there was nothing I could do on my end. 

I decided that the only thing that could be wrong, after I checked and re-checked, my SMS, SMCS and other settings. For example, is the APN set correctly, is the number for SMS on the SIM set correctly?



Note that for text messaging, you don't need to check APN settings.  APN settings have no effect on text messaging and those settings are only there to enable data/internet usage.

 

Also, as I mentioned above to the user Alexir,  a wrong SMSC setting would not prevent the receipt of incoming text messages, which he/she is encountering.  An incorrect SMSC would only prvent outgoing text messaging (which Alexir is able to send just fine).

 

I agree with you that the most likely culprit is the port in.  Incoming text message issues are almost always an issue on the network end (because as I said, even an incorrect SMSC setting wouldn't prevent them from coming in).

Great Neighbour / Super Voisin

Re: Can't send SMS texts but can receive SMS, Calling and Data is working fine


vernonli wrote:

Hey everyone! 

 

I figured out the problem. I had to input the SMSC number for Public Mobile. My phone's "Message Center" option where you're supposed to put the SMSC number was greyed out. I ended up using my brothers Samsung Galaxy S6 and luckily on his phone, it wasn't greyed out. I inputed the Public Mobile SMSC number and when i transfered my sim back to my Samsung Galaxy S7, the SMSC number transfered with it.

 

Thanks everyone!


hello everyone,

i got in the same problem with my s7 and i didn't have any other phone to change the smsc number that was greyed out in my settings. I used a program LTE switch from the Play Store that has the posibility to update this smsc number. i hope this can help if you get in the same problem.