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alexir · 03-02-2018

Hello,I have an expired plan on an account that is still active. I want to activate the plan again (is posible to do it, right?) the problem is I've lost the SIM card associated to this account. Can I still get a new SIM card linked to this account i...

alexir · 10-02-2017

Hi all, Some days ago I filled my account with enough funds (with tax) and today was my due date. Surprisingly we are at the end of the day, I current have no service and the money is still on my account. Am I missing something...? Please help Thanks...

alexir · 06-26-2017

Hi there, I've read SIM cards doesn't expire, but I don't see this very clear.. In the case of not using the SIM for a long period of time, i.e a year, and the SIM card is desactivated after the 90 days, is the number safe for all the time until acti...

alexir · 06-15-2017

Hi,I am trying to set up the APN settings for my new ZUK Z2 with android 7.0 with no success. Starting to be frustrated because I don't know what I am doing wrong... in my previous phone I didn't have any problem.I can't find the Public Mobile 4G net...

alexir · 10-03-2017

@Bogdana550132you better sent a PM to moderators... In my case, today the payment went through and have service on my cell again.

alexir · 10-02-2017

Hi @SD08 and @ShawnC13Yes,my plan is only data and I didn't have data today... on account status there's a red "plan expired". I am going t contact a moderator then.Thanks both for your help

alexir · 06-26-2017

I see... Thank you NDesai

alexir · 06-26-2017

that means that we can keep the same phone number during years with no using it... correct?

alexir · 06-15-2017

Good news, I did the reset, updated the android version and it works now at the first try, just automatically before clicking ok on the APN settings! Thanks all for your help 

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New SIM card on expired plan

Account with money and payment is not done on due date

Does the number expires?

APN settings not work

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