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Good Citizen / Bon Citoyen

Acc was suspended but now activated with no service

My acc was suspended i tryed the lost/stolen pbone trick and now it says its activated ..

But none of my txt or calls work 

When i try to call some one it says i dont have the right add on ..but i pay for unlimited calling and txting ..plz help or im thinking of switching to a different provider 

Deputy Mayor / Adjoint au Maire

Re: Acc was suspended but now activated with no service

 

Many others are having similar issues today, suggest you contact a Moderator...

 

You can use this link:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Hope things get sorted for you asap... 

Great Neighbour / Super Voisin

Re: Acc was suspended but now activated with no service

My phone says i have service but i can't make calls or text

Good Citizen / Bon Citoyen

Re: Acc was suspended but now activated with no service

Yep im in tje same issue ..

This is not first time it happen to me ..last time i had to buy a new sim card and re activate a hole new acc with new number and all..but i cant affored this ever few months ..if this continues to happen i will switch to a different provider and go directly to main provider ..and none of the 3rd party b.s will be needed