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dendiggity
Great Neighbour / Super Voisin
 
8 REPLIES 8

dendiggity
Great Neighbour / Super Voisin

already did the ticket.  no reply.  thanks for the help!

dendiggity
Great Neighbour / Super Voisin

there's always a smart ass in the room.  bravo!

hTideGnow
Mayor / Maire

@dendiggity   But you can post now.  

 

Usually this error comes when clicked Reply multiple times. Sometimes when I clicked one, nothing happened and I clicked the second or third time and caused this.  But, in fact, after the first click, it did go through but just being slow

 

Timer
Mayor / Maire

@dendiggity 

resend by private message CS_Agent  with your ticket #.

 

go on tup your  Private Messenger  Preferences - My settings - Community (publicmobile.ca)
Turn on private messages > put check mark,


Receive email notifications for new private messages > put check mark,

 and prsee save.

 

you like to test it, send to me Private Messenger.

 

Meow
Mayor / Maire

That message usually appears if you try to post too many posts within very short period of time.

Most likely security protection against bot trying to spam forum with posts.

Just wait few minutes and all will be good.

esjliv
Mayor / Maire

@dendiggity  - did you try a different browser or device after receiving that message? Or, simply just tried again later...as this could be a public issue that could clear up itself.

 

 

RossN
Mayor / Maire

@dendiggity 

hi you are on the forum now , we are all customers like you , if you need a cs agent 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


check your community envelope for a reply

dust2dust
Mayor / Maire

Interesting subject line when here you are.

Do you have the little envelope icon next to your stars avatar upper right (desktop)? That's where you would see replies from the support people.

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