Forgot my email address

[Yugau]

I forgot my email address and also no way to have access to it, and i want to change it because for sure my email original address is absoleted. how to proceed?

[Timer · Accepted solution]

@Yugau 

contact support team by  CS_Agent  to change email and set new password.

[MrSpock]

@Yugau 

To change your self serve email contact a customer service agent

you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH  check your community envelope top right corner for a response

[computergeek541]

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@Yugau wrote:

I forgot my email address and also no way to have access to it, and i want to change it because for sure my email original address is absoleted. how to proceed?

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To change the e-mail address on your Self Serve account, a ticket will need to be opened.  That's done by going to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then typing "change self serve e-mail address".