why my phone show no service suddenly from this afternoon? I dont know whats the problem?

[esjliv]

@window  - hopefully, it is just your device disconnecting from the network, and something that can be easily fixed.

Another way to re-ping the network is to toggle into airplane mode for a minute, than go back to regular mode.

[softech]

@window   did you get your phone via private sell?   

did you check any chance if your phone is blacklisted?

https://www.devicecheck.ca/check-status-device-canada/

also, put your SIM in another phone and that can confirm if it is account/network issue or device

[Jb456]

@window 

Log into your account and check the status. Active or suspended?

If it is active. While in your account click "Change Sim Card". It will show you the last 4 digits of your sim card. Now take the sim out of your phone and see if the last 4 match. If they don't you've been a victim of sim card fraud.

Let us know the results so we can direct you on what to do next.

[CountyDownIeUk]

First try....re seat SIM card and reboot phone. 

[t_p]

@window 

Check if there is any outage in your area:

https://www.telus.com/fr/nt/outages?linktype=ge-footer

If not, does the phone show any message? Try rebooting,or try the SIM card in another phone if possible.

Can you still call 611 on your phone? or 1-855- 4public from another phone to see what message you get?