cancel
Showing results for 
Search instead for 
Did you mean: 

why is payment coming outs days before it should im on a monthly plan

shawna069
Great Neighbour / Super Voisin
 
4 REPLIES 4

esjliv
Mayor / Maire

@shawna069 - how many days exactly? If just a few, than likely the reason others are posting.

 

If much more, please elaborate.

softech
Oracle
Oracle

@shawna069   Maybe just one day earlier than you thought?  Or you haven't check every month and just notice the day different than you thought

 

Keep in mind PM is running on a 30 days cycle.  so, the days keep changing. 

 

For example,  if your initial activation date (or last time you notice they took money out) was on  March 5, 

 

next couple cycle renewal dates would be :  April 4,  May 4, Jun 3,  July 3,  Aug 2

 

 

@shawna069 

PM is 30 day service. So every month that has 31 days will move your renewal day back a day so if it was today August 5th next month it will be Sept 4th. Which also means your payment is due  before 11:59:59 pm eastern on Sept. 3rd as your service renews at the stroke of midnight on Sept 4th. Your next renewal will be Oct. 4th then Nov. 3rd and Dec. 3rd and so on....but February it will bump forward 2 days or if it's a leap year by 1 day.

 

Configure your phone's data tracker for 30 days when months have 31 days.....for better accuracy.

Anonymous
Not applicable

@shawna069 

at public mobile is it prepaid service for 30 day,
not monthly.

Need Help? Let's chat.