web site wont let me enter payment info

[justfishing]

help,

got registered, trying to purchase plan and sim. web page wont highlight or prompt credit card info boxes

[Handy1]

@justfishing  Happy to help and suggest 🙂 welcome to public mobile and happy new year 🥳 

[justfishing]

wow looks like that worked, thank you

the website was lously,

cheets

[LitlLdy]

@justfishing , this won’t fix your current situation but if you purchase a SIM Card from Public Mobile directly it can take up to 3 weeks to receive it from them which is delivered through Canada Post! It only takes about 2 days to receive one from Amazon if you have Prime membership. So, if you haven’t ordered the SIM Card off here yet there’s a much faster option! Or even picking one up locally if there’s a Telus, Koodo, or Mobile Klinik store

[justfishing]

ill try that thanks

[justfishing]

sorry not it, the site wont allow me to enter any info. none nadda

[hTideGnow]

hi @justfishing 

try another credit card. 

and did you use the app??

if same, wait an hour and try again

[Handy1]

@justfishing  Do it in the app not website all activations need the app to activate