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verification

artz01
Great Neighbour / Super Voisin

Don't receive sms 6 digit code for start up verification. Resending code doesn't work. No option to use email. Help !

2 REPLIES 2

ORNGNBLK
Deputy Mayor / Adjoint au Maire

  If you are a new subscriber and not getting your 2FA eversafe code, it may be because you are using the web version to complete the sign up.  You must download the Public Mobile app, and use it to go through the subscription process. Hope this helps. 

hairbag1
Mayor / Maire

@artz01 

use this link to direct message Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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