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us & mexico coverage

ZIZAKEITH
Great Neighbour / Super Voisin

Hi there,

How do I activate or have services when I am in the US ( Data especially) ?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @ZIZAKEITH 

you have two ways to use data in US

1. if you are in a Canada only plan, you will have to buy the US roaming data.  Login My Account or App and buy it from Subscription and Add-on page.  There is a 15 days expiration for all US roaming add-on, so, buy only on the day or the day before your trip

2. Get a Canada/US or Canada/US/Mexico plan where data is included

Whether 1 or 2 you chosen, when you are in US, turn on Mobile Roaming data and make sure your phone connected to one of the US network: T-Mobile, AT&T or Verizon

Handy1
Mayor / Maire

@ZIZAKEITH  Assuming you have CAN/US /MEX plan or U.S. roaming add on , you just need to turn on data roaming in phone settings and that’s it . Enjoy your trip 

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