unusual data usage in one day.

[kenfan]

i have checked my data usage and discovered a 5.61G usage in one day. what can I do to verify the finding ?

[kenfan]

thank you for your advise. 

[hTideGnow]

hi @kenfan

yes you can.  Just submit ticket 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437      

[kenfan]

any channel that I could contact an Public mobile agent for inquiry of this issue ? If anyone may know of

[kenfan]

yes, the usual data usage was recorded in the usage history.

[will13am]

@kenfan , did you find this number in your usage history?  Compare this against information from your phone.  The two numbers might not align perfectly but should be representative.