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Pinktazy
Great Neighbour / Super Voisin

If I put a new SIM card on my account, will I need to repay my monthly plan? I dont

want to change anything, my old SIM card broke

4 REPLIES 4

Handy1
Mayor / Maire

@Pinktazy  Log into your account and go to profile page to SIM card swap the number like  this 

SIM  SWAPPING  profile tabs

Handy1_0-1695066778703.png

 

Note only do this on lap top or computer/ not mobile device

dust2dust
Mayor / Maire

Only if it's currently suspended for lack of payment. Get the sim and log in to the account and go to profile and update the sim.


@Pinktazy wrote:

If I put a new SIM card on my account, will I need to repay my monthly plan? I dont

want to change anything, my old SIM card broke


Your plan will continue the same as before.

hTideGnow
Mayor / Maire

HI @Pinktazy 

you need to login to My Account and update the sim card number

Login My Account,  Profile, click pencil beside sim card and update the new sim card number

Need Help? Let's chat.